I don’t have internet access or a computer. What do I do?
Please call your school: They can arrange for you to use a school computer.
Do I have to answer every question?
Questions marked with a red asterisk (*) are required.
What if I don't know how to upload documents (proof of residence, a copy of birth certificate, etc.)?
No problem. Complete all required fields, then take your documents to the school office in order to complete the registration process.
What if I made a mistake?
If you would like to make a change - prior to submitting the form - you can either navigate back to the page using the “<Prev” and “Next>” buttons. Or, if you are on the Review page, click on the underlined field. If you have already submitted the form, then you will need to contact your student’s school, so staff members can make the changes for you.
I’ve completed the form. Now what?
Once you have finished entering your information, click “Submit.” This will send all of the information you’ve entered to the school. If you cannot click on this button, you will need to make sure that you have answered all the required questions.
What if I have more than one student in the district? Do I have to do this for each child?
Yes, because you’ll need to provide information that is specific to each child. We recommend that you complete and submit one form and then start another – this will allow you to “snap” (or share) selected family information, which saves you time.
I’m not sure how to answer a question. I don’t know what the question is asking.
Don’t hesitate to call your school if you have a question about a specific item.
I’m having technical issues and I’m stuck. What do I do?
If your school is unable to help, call the InfoSnap Support Line toll free at (866) 752-6850 or support@InfoSnap.com.